Billing & Payments
About Your Bill
Smith College's billing system is CASHNet. In CASHNet, students are able to access their monthly statements, make a payment, sign up for a payment plan, and view activity related to their account. Students access their CASHNet account via Workday.
For information on how to use CASHNet, students will find step-by-step articles and video tutorials in the Student Billing and Payment category of the Workday Help Center. We suggest starting with the article: Accessing CASHNet & CASHNet Overview.
For Payers
Students can grant other individuals, called payers in CASHNet, limited access to their CASHNet account to view account activity and transactions, as well as make payments to the student’s outstanding balance. Students should review the article: Grant Access to Your CASHNet Account in the Help Center for information on how to provide this access. Please note that only students with Smith credentials may access the Help Center.
If you have been granted access to a student’s CASHNet account, you will receive an email with details on how to access CASHNet. Please follow the instructions in the email. Once you have set up your CASHNet access, you can login to CASHNet.
Tutorials
Billing & Payment Dates
Late Payments
Late fees are assessed at the rate of 1.25 percent per month on overdue balances. Students with overdue balances face other administrative consequences as well, such as class registration holds, being prevented from participation in independent study abroad or other off-campus programs, and transcript or diploma holds.
If you cannot pay your balance due by the deadline, please contact us so that we can work with you to find a resolution, and possibly prevent late fees from accruing on your account.
Balances & Disbursements
Payment Options
Be sure to include the student's name and college ID on all forms of payment and correspondence.
Frequently Asked Questions
Bills (called statements in CASHNet) may be viewed or downloaded from CASHNet, then printed. CASHNet will keep each monthly statement within the student’s profile. The job aid View Statements & Activity Details has step-by-step instructions on viewing or downloading monthly statements.
Students can grant other individuals, called payers in CASHNet, limited access to their CASHNet account to view account activity and transactions, as well as make payments to the student’s outstanding balance. When payers set up their CASHNet access, they can elect to receive emails about statements and payment plans. For step-by-step instructions, see the job aid Accessing CASHNet & CASHNet Overview - Payer.
The balance on your bill, or statement, is based on the total as of the 15th (approximately) of the month. The CASHNet current balance includes any charges incurred or credits paid since the statement was generated.
Bills are only produced monthly, but a student or payer may view account activity in CASHNet. The balance shown on the Overview page will be current, while the Account Activity details will reflect balances and activities as of the prior day.
Any pending aid will be deducted from the balance due.
Some aid can only be disbursed a specific number of days before the beginning of each semester.
In addition, aid cannot be disbursed until all documentation is received and verification is complete.
Please note: A work-study award will never appear as pending aid since students are paid directly for any hours they work.
Please check your spam folder and make sure that any emails from ebill@91ciba.com are not being blocked.
If you are a student, you can review our job aids on the Workday Help site. If you still need help, email workday-help@91ciba.com.
If you are not a student, you can review step-by-step job aids (found in the Payers section). If you still need help, email sfs@91ciba.com.